What is your turnaround time?
Our typical turnaround time is 10 to 15 business days once the order has been processed.
What type of fabric are my boardshorts made of?
Microfiber. It is a lightweight, durable and quick-dry nylon compound.
Can I provide my own Fabric?
Yes! Many of our clients supply their own fabric.
How do I determine my waist size?
To ensure the best fit of your Mangrove Monkey customs begin with a cloth tape measure and start at the fullest part of your hip and wrap around your over the largest part of your buttocks, around your other hip until you meet where you started. It is best to do this in front of a mirror to make sure the tape is level.
If you have a pair of shorts that fit correctly place them on a flat surface and measure from the midpoint of the waistband to the other doubling that measurement to account for the front and back panel. For example if your measurement is 18” and twice that is 36” and your desired waist specification.
What if I have an odd waist size?
Because boardshorts are typically worn on the hip, we suggest you order one size up. So if you’re sizing at a 33” waist – a 34” size is most likely the best fit for you.
What if I need alterations for my short?
On rare occasion a client will need alterations. You send ‘em back and we’ll take care of it at no additional charge if we didn’t meet your original specification.
What if I want a cash return on my shorts?
On rare occasion we have a client who doesn’t care to alter his or her short and wants a cash return. We’ll happily accommodate that request, but because we’ve cut the fabric to a certain specification the client is then subject to a 50% re-fabricating fee.
Do you provide custom fabric printing?
Yes! We’re working with a very reliable printer that meets our exacting standards. Typical turnaround times is 20 to 25 days to account for artwork submission and approval, printing, cut and sew as well as shipping the finished piece. Contact us for a custom invoice or additional details.
Will you accommodate private label orders?
Not at this time.