International Orders

WHERE WE SHIP

Mangrove Monkey™ ships to the following countries – Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Spain, Sweden, Switzerland, and the United Kingdom.

Mangrove Monkey ships via U.S. Postal Service International Priority Mail as well as other preferred carriers and are always insured and trackable.

International orders are subject to the following terms and conditions. Please read carefully before placing your order.

ALL SALES FINAL

All sales on International orders are final. Mangrove Monkey does not offer returns or exchanges for international orders. However, if your order contains incorrect or defective items, please contact us immediately and we will help resolve the problem.

USE THE CORRECT ADDRESS

Mangrove Monkey is not responsible for orders shipped to incomplete, invalid, or undeliverable addresses. Before you complete your order, please make sure that your shipping address is complete and valid, and that your country’s postal service can deliver to your address.

While your order is exported through any number of carriers, the final delivery is made by your country’s postal service. Please include a daytime phone number where you can be reached in case delivery problems arise.

IMPORT CHARGES vs. SHIPPING COSTS

The cost of shipping paid with your order ONLY includes the cost of transportation by U.S. Postal Service International Priority Mail. The shipping cost does NOT include or cover any import taxes, duties, brokerage fees, or any other charges that may be assessed when your shipment is imported into your country.

Mangrove Monkey does not determine or collect any additional import charges.

By completing your order, you agree to become the importer of record for your order. In doing so, you assume full responsibility for any additional import charges. If you refuse delivery of your shipment, Mangrove Monkey will treat the shipment as being abandoned. Mangrove Monkey does not issue refunds for refused shipments. Please consider this fact before completing your order.